Telegram Desktop Crash When Forwarding Music From Profile Playlist A Comprehensive Guide

by StackCamp Team 89 views

Hey guys! Ever run into that super annoying issue where your Telegram Desktop app crashes when you're just trying to share some tunes? Specifically, when you try forwarding music from your profile playlist to someone? Yeah, it's a real buzzkill. In this article, we're diving deep into this problem, figuring out why it happens, and exploring potential solutions. Let's get started!

Understanding the Issue

So, you've got your favorite tracks saved in your Telegram profile as a playlist, right? You're vibing to a song and think, "My friend NEEDS to hear this!" You go to forward it, and BAM! The application crashes. Frustrating, isn't it? This issue has been reported by users, and it seems to be a recurring problem, especially on certain operating systems and versions of Telegram Desktop. Let's break down the specifics.

The Problem Unpacked

When you try to forward music from your profile playlist to a contact (or even your saved messages), the Telegram Desktop application unexpectedly quits. This isn't just a minor glitch; it's a full-on crash that interrupts your workflow and can be pretty disruptive. To really nail down the issue, let's look at the steps to reproduce it, the expected behavior, and the actual behavior.

  1. Steps to reproduce:
    • Save a music file into your profile as a playlist. This is pretty straightforward – just save a song to your personal cloud storage within Telegram.
    • Open your profile where you've saved the music.
    • Try forwarding the music to someone in your contacts or even to your saved messages.
  2. Expected behavior:
    • The music should forward smoothly to the recipient, just like any other file or message you share on Telegram.
  3. Actual behavior:
    • Instead of forwarding, the application crashes and exits abruptly. No warning, no error message – just gone.

Technical Details

To get a clearer picture, let's look at some of the technical details surrounding this issue. This includes the operating systems affected, the versions of Telegram Desktop where this problem occurs, and any error logs that might shed light on the cause.

  • Operating System: One user reported this issue on macOS 15.5 (24F74). This suggests that the problem might be specific to macOS or certain versions of it.
  • Version of Telegram Desktop: The user who reported the issue was using version 6.1.2 of Telegram Desktop. This helps narrow down the timeframe in which the bug might have been introduced.
  • Installation Source: The Telegram Desktop application was installed via a static binary from the official website. This rules out issues related to third-party installations or package managers.
  • Crash ID: Unfortunately, in the initial report, there was no crash ID provided. Crash IDs are super helpful for developers to track down the exact cause of a crash, so if you encounter this issue, make sure to note the Crash ID if one is provided.

Diving into the Logs

The user also provided logs from their Telegram Desktop application, which are incredibly valuable for troubleshooting. Let's dissect some key parts of the logs to see if we can spot any clues.

[2025.09.21 20:16:46] Launched version: 6001002, install beta: [FALSE], alpha: 0, debug mode: [TRUE]
[2025.09.21 20:16:46] Executable dir: /Applications/, name: Telegram Lite.app
[2025.09.21 20:16:46] Initial working dir: /Users/saleh/Library/Containers/org.telegram.desktop/Data/
[2025.09.21 20:16:46] Working dir: /Users/saleh/Library/Containers/org.telegram.desktop/Data/Library/Application Support/Telegram Desktop/
[2025.09.21 20:16:46] Command line: /Applications/Telegram Lite.app/Contents/MacOS/Telegram Lite
[2025.09.21 20:16:46] Executable path before check: /Applications/Telegram Lite.app
[2025.09.21 20:16:46] Logs started

These initial lines give us some basic information about the application launch, including the version number (6001002), the installation path, and the working directory. Nothing immediately jumps out as problematic here.

[2025.09.21 20:16:46] Opened '/Users/saleh/Library/Containers/org.telegram.desktop/Data/Library/Application Support/Telegram Desktop/tdata/working' for reading, the previous Telegram Desktop launch was not finished properly :( Crash log size: 433

This line is interesting! It indicates that the previous launch of Telegram Desktop wasn't finished properly, and there's a crash log of size 433. This strongly suggests that crashes have occurred before, which aligns with the reported issue. It might be worth digging into that crash log if it were available.

[2025.09.21 20:16:51] App Info: bad decrypt key, data not decrypted - incorrect password?
[2025.09.21 20:16:51] App Info: could not decrypt pass-protected key from info file, maybe bad password...

These lines suggest a potential issue with decryption keys or passwords. It's possible that there's a problem with accessing encrypted data, which could be related to the music files in the playlist. If your telegram account has 2FA enabled, this can be a problem if the password is not correctly decrypted, which may be a lead to the problem.

[2025.09.21 20:16:58] RPC Error: request 136 got fail with code 400, error WEBFILE_NOT_AVAILABLE
[2025.09.21 20:16:58] API Error: Unknown message in the end of a slice.

This error message, WEBFILE_NOT_AVAILABLE, could indicate an issue with accessing the music file from Telegram's servers. It's possible that the file is temporarily unavailable, or there's a problem with the way Telegram Desktop is requesting the file.

[2025.09.21 20:17:14] Assertion Failed! "_type == Type::Media || _type == Type::GlobalMedia" info_controller.h:196

This is a critical clue! An assertion failure in info_controller.h suggests a bug in the code that handles media or global media types. The condition _type == Type::Media || _type == Type::GlobalMedia implies that the application is expecting the file being forwarded to be recognized as either a standard media file or a global media file. If the file doesn't fit either of these types, the assertion fails, leading to the crash.

Possible Causes and Solutions

Based on the information we've gathered, here are some potential causes for the Telegram Desktop crash when forwarding music from a profile playlist, along with some solutions you can try.

1. Media Type Mismatch

Cause: The assertion failure in info_controller.h strongly suggests that the application is having trouble identifying the media type of the music file. This could be due to a bug in how Telegram Desktop handles certain audio formats or file encodings.

Solutions:

  • Convert the music file: Try converting the music file to a more common format like MP3 or AAC. You can use a variety of free audio converters available online.
  • Re-upload the music: Delete the music from your profile playlist and re-upload it. This can sometimes resolve issues related to corrupted files or incorrect metadata.
  • Check file integrity: Make sure the music file itself isn't corrupted. Try playing it in another media player to see if it works correctly.

2. Web File Availability

Cause: The WEBFILE_NOT_AVAILABLE error indicates that Telegram Desktop might be having trouble accessing the file from Telegram's servers. This could be due to temporary server issues or problems with your internet connection.

Solutions:

  • Check your internet connection: Make sure you have a stable internet connection. Try restarting your router or switching to a different network.
  • Try again later: The issue might be temporary. Wait a few minutes and try forwarding the music again.
  • Clear Telegram Desktop cache: Clearing the cache can sometimes resolve issues related to file access. Go to Telegram Desktop settings and look for the option to clear cache and temporary files.

3. Encryption Key Issues

Cause: The logs mention issues with decrypting pass-protected keys, which could be related to encrypted data within Telegram. If your account has two-factor authentication enabled, this might be a factor.

Solutions:

  • Ensure correct password: Double-check that you're using the correct password for your Telegram account, especially if you have two-factor authentication enabled.
  • Reinstall Telegram Desktop: A clean reinstall can sometimes resolve issues related to corrupted encryption keys. Make sure to back up any important data before uninstalling.

4. Application Bugs

Cause: Let's face it, software has bugs! It's entirely possible that there's a bug in Telegram Desktop that's causing the crash when forwarding music from a profile playlist.

Solutions:

  • Update Telegram Desktop: Make sure you're using the latest version of Telegram Desktop. Developers often release updates to fix bugs and improve performance.
  • Try the Beta version: If you're feeling adventurous, you can try using the beta version of Telegram Desktop. Beta versions often contain the latest bug fixes and features, but they might also be less stable.
  • Report the bug: If you've tried all the above solutions and the issue persists, report the bug to the Telegram development team. The more information you can provide (including logs, steps to reproduce, and your operating system), the better.

Real-World Examples and Scenarios

To illustrate how this issue might manifest in real-world scenarios, let's consider a couple of examples:

Scenario 1: The Music Enthusiast

Imagine you're a music enthusiast who loves sharing new discoveries with your friends. You've created a playlist in your Telegram profile with all your favorite tracks. One day, you stumble upon an absolute banger and can't wait to share it. You go to your profile, select the song, and hit forward. But instead of sending the music, Telegram Desktop crashes, leaving you frustrated and your friend music-less. You try again, and the same thing happens. This scenario highlights how this bug can disrupt your social interactions and make it harder to share content with your network.

Scenario 2: The Content Creator

Now, imagine you're a content creator who uses Telegram to share your work with your audience. You've saved some of your music tracks in your profile playlist for easy access. You want to send a song to a collaborator for feedback. You go through the same steps – open profile, select music, forward – and crash! This not only wastes your time but can also impact your productivity and ability to collaborate effectively.

These scenarios underscore the importance of addressing this bug. It's not just a minor inconvenience; it can significantly affect how people use Telegram Desktop for communication and content sharing.

Best Practices to Avoid Crashes

While we wait for a permanent fix from the Telegram development team, here are some best practices you can follow to minimize the chances of encountering this crash:

  1. Keep Telegram Desktop Updated: As mentioned earlier, always use the latest version of Telegram Desktop. Bug fixes and performance improvements are often included in updates.
  2. Regularly Clear Cache: Clearing the cache can prevent the buildup of temporary files that might be causing conflicts or issues. Make it a habit to clear your cache periodically.
  3. Check File Integrity: Before saving music to your profile playlist, ensure the files are not corrupted. Play them in another media player to verify they work correctly.
  4. Convert to Standard Formats: If possible, convert your music files to standard formats like MP3 or AAC. This can reduce the chances of compatibility issues.
  5. Report Issues: If you encounter the crash, report it to the Telegram team with as much detail as possible. Your feedback helps them identify and fix bugs more efficiently.

Community Discussions and Forums

It's worth checking out Telegram community forums and discussion boards to see if other users are experiencing the same issue. You might find additional solutions or workarounds that haven't been covered here. Sharing your experiences and insights with the community can also help raise awareness and encourage the developers to prioritize a fix.

Conclusion

The Telegram Desktop crash when forwarding music from a profile playlist is undoubtedly a frustrating issue. However, by understanding the potential causes and trying the solutions outlined in this guide, you can hopefully mitigate the problem and continue sharing your favorite tunes with friends and contacts. Remember to stay updated with the latest Telegram Desktop version, check file integrity, and report any persistent issues to the development team. Let's keep those good vibes flowing, crash-free!