Troubleshooting Guide Can't Add Each Other On LINE

Having trouble connecting with friends or family on LINE? It's a common issue, but don't worry, there are several reasons why you might be facing difficulties adding someone on LINE and, more importantly, solutions to get you connected. This comprehensive guide will walk you through various troubleshooting steps to resolve the "can't add each other" problem on LINE.

Understanding Why You Can't Add Someone on LINE

Before diving into solutions, it's crucial to understand the potential reasons behind this issue. LINE offers several privacy settings and features designed to protect users, and these can sometimes inadvertently prevent you from adding someone or being added. Here are some of the most common culprits:

• Privacy Settings: LINE's privacy settings allow users to control who can add them. If a user has restricted who can add them by ID or phone number, you won't be able to connect using those methods.
• Blocked User: If one of you has blocked the other, you won't be able to add each other until the block is removed.
• LINE ID Settings: Users can choose whether or not to allow others to add them by LINE ID. If this setting is disabled, you won't be able to add someone using their ID.
• Phone Number Verification: LINE requires phone number verification for certain features, including adding friends. If a user's phone number isn't verified, it can cause issues.
• App Version: Using an outdated version of the LINE app can lead to compatibility issues and prevent you from adding contacts. Make sure you and the person you're trying to add are using the latest version.
• Network Issues: A poor internet connection can sometimes interfere with LINE's functionality, including adding friends. Ensure you have a stable internet connection.
• Regional Restrictions: In rare cases, regional restrictions or service outages might affect LINE's ability to connect users.
• Too Many Friends: While less common, LINE has a limit on the number of friends a user can have. If someone has reached this limit, they might not be able to add new contacts.

Troubleshooting Steps to Fix "Can't Add Each Other" on LINE

Now that we understand the potential causes, let's explore the solutions. Work through these steps systematically to identify and resolve the issue:

1. Check Your Privacy Settings

Your privacy settings are often the first place to investigate when you can't add someone on LINE. LINE offers granular control over who can add you, and inadvertently restrictive settings can prevent connections. Here's how to access and adjust your privacy settings:

1. Open the LINE app: Launch the LINE application on your smartphone.
2. Navigate to Settings: Tap the "Home" tab (usually the house icon) and then tap the "Settings" icon (usually a gear icon) in the top right corner.
3. Access Privacy Settings: Scroll down and select "Privacy."

Within the Privacy settings, you'll find several options that control how others can find and add you. Pay close attention to the following:

• "Add Friends" Option: This setting determines whether others can automatically add you if they have your phone number in their contacts. If this is disabled, you'll need to manually approve friend requests. If you're having trouble adding someone, ensure this setting is enabled to allow LINE to suggest you as a friend to others who have your number. Leaving this disabled requires manual friend requests, which can be easily missed or ignored. Enabling this option can significantly improve your chances of connecting with people.
• "Allow Others to Add Me by ID" Option: This setting controls whether people can add you using your LINE ID. If this is disabled, others won't be able to find you by searching for your ID. If you and the person you're trying to add have exchanged LINE IDs, make sure this setting is enabled. Disabling this feature limits your connectivity, so enabling it is often the key to resolving the issue.
• "Block Users" List: This section displays a list of users you've blocked. If the person you're trying to add is on this list, you'll need to unblock them before you can connect. Accidentally blocking someone is a common reason for being unable to add them. Reviewing your blocked list is a crucial step in troubleshooting this issue.

To unblock a user:

1. Tap on their name in the Block Users list.
2. Select "Unblock."

Remember to ask the person you're trying to add to check their privacy settings as well. Their settings might be preventing you from adding them, even if your settings are configured correctly. Communication is key to resolving this issue effectively.

2. Check if You've Been Blocked

One of the most common reasons you can't add someone on LINE is that you've been blocked by that person. When someone blocks you on LINE, you won't be able to send them messages, call them, or add them as a friend. There's no direct way for LINE to tell you if you've been blocked, but there are a few indicators you can look for:

• Messages are never read: If your messages to the person always show as "unread" (only one checkmark), even after a significant amount of time, it could indicate that you've been blocked. However, this could also mean the person is simply not using LINE or has poor internet connectivity. This is not a definitive sign, but it's a clue to consider.
• Profile picture doesn't update: If the person's profile picture hasn't updated in a long time, even though they are an active user on other social media platforms, it could be a sign. However, people change their profile pictures infrequently for various reasons, so this isn't conclusive. This, combined with other indicators, can point to the possibility of being blocked.
• Unable to view their timeline: If you can't view their timeline posts, even though they have a public timeline, it's a stronger indication that you might be blocked. However, they might also have their timeline privacy settings set to exclude you specifically. Inability to see timeline posts is a more reliable sign than unread messages or an outdated profile picture.
• Trying to call them: If you attempt to call the person through LINE and the call doesn't go through, it could be another sign. However, call failures can also be caused by network issues. Call failures, especially in conjunction with other indicators, suggest you might be blocked.

What to do if you suspect you've been blocked:

Unfortunately, there's no foolproof way to confirm if you've been blocked on LINE. The best course of action is usually to respect the other person's privacy. If you have an alternative way to contact them, such as through another messaging app or a phone call, you could try reaching out to clarify the situation. However, avoid repeatedly trying to contact them through LINE, as this could be perceived as harassment. Respecting someone's decision to block you is crucial, even if you're unsure why.

Alternative Ways to Connect: If being blocked is a concern, explore alternative ways to connect with the person if appropriate. This might involve asking a mutual friend to help facilitate communication or using other social media platforms. However, always be mindful of the other person's boundaries and privacy.

3. Verify LINE ID Settings

A LINE ID is a unique identifier that allows other users to add you as a friend without needing your phone number. However, users can choose to disable the option that allows others to add them using their LINE ID. If you're trying to add someone using their LINE ID and it's not working, it's essential to verify that their LINE ID settings are configured correctly. The ability to add by ID is a core feature, so ensuring it's enabled is vital.

How to check if you've allowed others to add you by ID:

1. Open the LINE app: Launch the LINE application on your smartphone.
2. Navigate to Settings: Tap the "Home" tab (usually the house icon) and then tap the "Settings" icon (usually a gear icon) in the top right corner.
3. Access Privacy Settings: Scroll down and select "Privacy."
4. Check "Allow Others to Add Me by ID": Make sure the toggle next to "Allow Others to Add Me by ID" is switched on (green). If it's off (gray), others won't be able to add you using your LINE ID. **_Enabling this setting is often a quick fix for the