修复 MoviePilot 插件安装错误：综合指南

by StackCamp Team 26 views

Experiencing errors when trying to install plugins on MoviePilot can be frustrating. This comprehensive guide addresses common issues related to plugin installation failures, focusing on network connectivity problems, GitHub access, and TheMovieDb (TMDb) API connectivity. We'll walk through the error messages, their causes, and step-by-step solutions to get your MoviePilot running smoothly. Let's dive into resolving these technical challenges.

确认

Before we begin troubleshooting, let's confirm a few essential points:

  • [x] My version is the latest version, and my version number is the same as version.
  • [x] I have searched in issue and confirmed that my question has not been raised.
  • [x] I have searched in Telegram channel and confirmed that my question has not been raised.
  • [x] I have modified the title and replaced the description in the title with the problem I encountered.

Current Program Version

The current program version being used is v2.5.8. Ensuring you are on the latest version is crucial for accessing the latest features, bug fixes, and compatibility improvements. If you're not on the latest version, consider upgrading to resolve potential version-related issues.

Running Environment

The running environment is Docker. Docker provides a consistent and isolated environment for applications, but it can also introduce networking complexities. Understanding your Docker setup is essential for diagnosing network-related issues.

Problem Type

The problem type is identified as a main program running issue. This classification helps narrow down the scope of the problem, indicating that the core application functionality is affected, specifically concerning plugin installations and external API connections.

Problem Description

The core issue revolves around the failure to fetch plugins due to network connectivity problems. The error logs indicate that the application is unable to connect to GitHub and TheMovieDb (TMDb), which are crucial for plugin installation and data retrieval. Despite the user confirming that their network environment can normally access GitHub, MoviePilot is throwing network unreachable errors. Let's analyze the error logs and understand the underlying issues.

Analyzing Error Logs

The error logs provide valuable insights into the root cause of the problem. Let's break down the key error messages:

  1. GitHub Request Failures

    ERROR:   [moviepilot] 2025-07-06 11:12:43,964 plugin.py - [GitHub] Request failed, strategy: direct connection, URL: https://raw.githubusercontent.com/madrays/MoviePilot-Plugins/main/package.v2.json, Error: HTTPSConnectionPool(host='raw.githubusercontent.com', port=443): Max retries exceeded with url: /madrays/MoviePilot-Plugins/main/package.v2.json (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0x7ff1c03b7560>: Failed to establish a new connection: [Errno 101] Network is unreachable'))

    This error indicates that MoviePilot is unable to establish a connection with GitHub to fetch plugin packages. The error message Network is unreachable suggests a fundamental network connectivity issue. This could be due to Docker's network configuration, DNS resolution problems, or firewall restrictions. Diagnosing network connectivity is the first step in resolving this issue.

  2. All GitHub Strategies Failed

    ERROR:   [moviepilot] 2025-07-06 11:12:43,968 plugin.py - [GitHub] All strategies failed, URL: https://raw.githubusercontent.com/madrays/MoviePilot-Plugins/main/package.v2.json, Please check network connection or GitHub configuration

    When all connection strategies fail, it confirms a systemic issue affecting GitHub access. It prompts a thorough check of both network connectivity and MoviePilot's GitHub configuration. Ensure that there are no misconfigurations or restrictions preventing access to GitHub repositories. This error underscores the importance of verifying network settings.

  3. Failed to Obtain Plugin Library

    WARNING: [moviepilot] 2025-07-06 11:12:43,969 plugin.py - Failed to obtain v2 plugin library: https://github.com/madrays/MoviePilot-Plugins, Please check GitHub network connection

    This warning reinforces the GitHub connectivity problem, indicating that MoviePilot cannot retrieve the plugin library. This issue affects the application's ability to install, update, or manage plugins. Troubleshooting network access to GitHub is essential.

  4. TheMovieDb (TMDb) Connection Issues

    ERROR:   [moviepilot] 2025-07-06 11:12:44,820 tmdbapi.py - Unable to connect to TheMovieDb, please check network connection!

    The inability to connect to TMDb suggests a broader network connectivity issue or a problem specific to TMDb's API. This error can impact MoviePilot's ability to fetch movie metadata, posters, and other relevant information. Resolving API connectivity issues is crucial for MoviePilot's functionality.

  5. Read Timeout Errors

    ERROR:   [moviepilot] 2025-07-06 11:15:46,298 plugin.py - [GitHub] Request failed, strategy: direct connection, URL: https://raw.githubusercontent.com/Aqr-K/MoviePilot-Plugins/main/package.v2.json, Error: HTTPSConnectionPool(host='raw.githubusercontent.com', port=443): Read timed out. (read timeout=60)

    Read timeout errors indicate that MoviePilot could initiate a connection but did not receive a response within the expected timeframe. This could be due to network latency, firewall issues, or server-side problems. Investigating timeout issues is essential for stable application performance.

Troubleshooting Steps

To resolve these errors, follow these troubleshooting steps:

1. Verify Network Connectivity

Start by ensuring that your Docker container has internet access. You can do this by running a simple ping command from within the container:

docker exec -it <container_id> ping google.com

Replace <container_id> with the actual ID of your MoviePilot Docker container. If the ping fails, it indicates a network configuration issue within Docker. Investigate Docker's network settings, ensuring that it's configured to allow outbound connections. This initial network verification is crucial.

2. Check DNS Resolution

DNS resolution problems can prevent the application from resolving hostnames like raw.githubusercontent.com. Try pinging GitHub's IP address directly to bypass DNS resolution:

docker exec -it <container_id> ping 185.199.108.133

If this works, but pinging raw.githubusercontent.com fails, the issue is likely with DNS. Ensure your Docker container is using a valid DNS server. You can specify DNS servers in your Docker configuration or on your host machine. Correct DNS settings are vital for internet access.

3. Inspect Firewall Settings

Firewall rules on your host machine or network can block outbound connections from the Docker container. Ensure that your firewall allows connections to raw.githubusercontent.com and api.themoviedb.org on port 443 (HTTPS). Incorrect firewall settings are a common cause of connectivity issues.

4. Review Docker Network Configuration

Docker's networking setup can sometimes interfere with internet access. If you're using a custom Docker network, ensure it's correctly configured to allow outbound traffic. You might need to configure Docker's network bridge or use host networking mode for your container. Proper Docker network configuration is essential for containerized applications.

5. Check GitHub Status

Occasionally, GitHub may experience outages or service disruptions that can prevent access. Check GitHub's status page to see if there are any known issues. While this is less common, verifying GitHub's status can rule out external problems.

6. Verify MoviePilot Configuration

Ensure that MoviePilot's configuration is correctly set up to access GitHub and TMDb. Check for any proxy settings, API keys, or other configurations that might be causing issues. Incorrect configurations can lead to application-specific errors.

7. Examine System Logs and Configuration Files

The provided system logs and configuration files are crucial for diagnosing the issue. Unfortunately, no specific logs or configuration files were provided in this report. To further troubleshoot, examine MoviePilot's logs for more detailed error messages and check its configuration files for any misconfigurations. Thorough log analysis can reveal hidden issues.

8. Test Network from Host Machine

To isolate whether the issue is within the Docker container or the host machine, try accessing https://raw.githubusercontent.com/madrays/MoviePilot-Plugins/main/package.v2.json and https://api.themoviedb.org from your host machine's browser. If these fail, the problem might be with your host machine's network configuration. Isolating the problem scope is a key troubleshooting technique.

Additional Tips

  • Update Docker: Ensure your Docker installation is up-to-date. Outdated Docker versions can have networking issues.
  • Restart Docker: Sometimes, simply restarting Docker can resolve transient network problems.
  • Check Resource Limits: Ensure your Docker container has enough resources (CPU, memory) allocated. Insufficient resources can lead to timeouts and connection errors.

Conclusion

Troubleshooting MoviePilot plugin installation errors requires a systematic approach. By verifying network connectivity, DNS resolution, firewall settings, and Docker configuration, you can identify and resolve the root cause of the problem. Remember to examine system logs and configuration files for additional insights. By following these steps, you can ensure a smooth plugin installation process and enjoy the full functionality of MoviePilot. Consistent troubleshooting ensures a stable application environment.

By addressing these issues methodically, you can restore MoviePilot's functionality and enjoy seamless access to plugins and movie data. Persistent problem-solving is key to maintaining a healthy system.