Mastercard Hiring Lead Technical Program Manager Agile, Cloud, Payments

Job Overview

Mastercard is seeking a Lead Technical Program Manager to drive the execution of critical technology initiatives. This role demands a seasoned professional with a strong background in Agile methodologies (Scrum, Kanban), cloud technologies, payments processing, and CI/CD pipelines. The ideal candidate will possess a deep understanding of IaaS and PaaS environments, coupled with a proven ability to lead cross-functional teams and manage complex projects from inception to delivery. The Lead Technical Program Manager will be a key player in ensuring that Mastercard's technology roadmap aligns with its business objectives, delivering innovative solutions that meet the evolving needs of the global payments landscape. This leadership role offers a unique opportunity to shape the future of Mastercard's technology initiatives, working with cutting-edge technologies and a talented team of professionals. Your expertise in Agile, Scrum, and Kanban will be crucial in fostering a dynamic and efficient development environment. Furthermore, your proficiency in cloud technologies, including IaaS and PaaS, will be instrumental in driving Mastercard's cloud-first strategy. Your knowledge of payments processing will be vital in ensuring the security, reliability, and scalability of our systems. Finally, your experience with CI/CD pipelines will be essential in accelerating the delivery of high-quality software. This position requires a proactive individual who can anticipate challenges, mitigate risks, and drive projects to successful completion. The Lead Technical Program Manager will work closely with engineering teams, product managers, and other stakeholders to define project scope, timelines, and budgets. Strong communication, collaboration, and problem-solving skills are essential for this role. If you are a passionate and driven technology leader with a proven track record of success, we encourage you to apply for this exciting opportunity.

Key Responsibilities

As the Lead Technical Program Manager, you will be responsible for a wide range of tasks that are critical to the success of Mastercard's technology initiatives. Your primary focus will be on leading and managing complex technical programs, ensuring they align with the company's strategic goals. This involves collaborating closely with various stakeholders, including engineering teams, product managers, and business leaders, to define project scope, objectives, and deliverables. Your expertise in Agile methodologies, including Scrum and Kanban, will be crucial in establishing and maintaining efficient project workflows. You will be responsible for facilitating Scrum ceremonies, such as sprint planning, daily stand-ups, sprint reviews, and retrospectives, to ensure that teams are aligned and projects are progressing smoothly. Your deep understanding of cloud technologies, including IaaS and PaaS, will be instrumental in guiding the development and deployment of cloud-based solutions. You will work closely with cloud architects and engineers to design and implement scalable, secure, and cost-effective cloud infrastructure. Your knowledge of payments processing will be essential in ensuring the integrity and reliability of Mastercard's payment systems. You will be responsible for managing projects that involve the development and implementation of new payment solutions, as well as the maintenance and enhancement of existing systems. Your experience with CI/CD pipelines will be critical in accelerating the delivery of high-quality software. You will work with development teams to implement and optimize CI/CD processes, ensuring that software releases are frequent, reliable, and efficient. In addition to these core responsibilities, you will also be responsible for identifying and mitigating risks, managing project budgets, and tracking project progress. You will need to communicate effectively with stakeholders at all levels of the organization, providing regular updates on project status and addressing any issues or concerns. Strong leadership skills are essential for this role, as you will be responsible for mentoring and coaching junior program managers and fostering a collaborative and high-performing team environment. Your ability to drive results, manage complexity, and adapt to changing priorities will be key to your success as the Lead Technical Program Manager at Mastercard.

Required Skills and Experience

To excel as a Lead Technical Program Manager at Mastercard, you will need a comprehensive set of skills and experience that spans both technical and managerial domains. A strong foundation in Agile methodologies, including Scrum and Kanban, is essential. You should have a proven track record of successfully leading projects using these frameworks, and be able to demonstrate your understanding of Agile principles and practices. Your expertise in cloud technologies is equally important. You should be familiar with IaaS and PaaS environments, and have experience with cloud platforms such as AWS, Azure, or Google Cloud. A deep understanding of cloud architecture, security, and scalability is highly desirable. Given Mastercard's core business, a solid understanding of payments processing is crucial. You should be familiar with payment industry standards and regulations, and have experience with payment gateways, transaction processing systems, and fraud prevention mechanisms. Experience with CI/CD pipelines is also essential. You should be able to design, implement, and optimize CI/CD processes to ensure the rapid and reliable delivery of software. In addition to these technical skills, strong leadership and communication skills are vital. You should be able to effectively communicate with stakeholders at all levels of the organization, and be able to influence and persuade others to achieve common goals. You should also be a strong problem-solver, with the ability to identify and resolve complex issues in a timely manner. A bachelor's degree in computer science, engineering, or a related field is typically required. A master's degree is a plus. You should also have a minimum of 8-10 years of experience in technical program management, with a focus on software development and cloud technologies. Experience in the payments industry is highly preferred. Furthermore, you should possess excellent organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously. Your ability to work independently and as part of a team is critical. Finally, a strong commitment to continuous learning and professional development is essential, as the technology landscape is constantly evolving.

Why Mastercard?

Joining Mastercard as a Lead Technical Program Manager offers a unique opportunity to be part of a global technology leader that is shaping the future of commerce. Mastercard is committed to innovation and is constantly investing in new technologies and solutions to meet the evolving needs of its customers. As a member of the Mastercard team, you will have the chance to work on challenging and impactful projects that are transforming the way people pay and get paid around the world. The company offers a collaborative and inclusive work environment that values diversity and encourages employees to bring their whole selves to work. Mastercard also provides ample opportunities for professional growth and development, including training programs, mentorship opportunities, and career advancement paths. The company recognizes and rewards its employees for their contributions, offering competitive salaries and benefits packages. Working at Mastercard means being part of a company that is making a difference in the world. Mastercard is committed to financial inclusion and is working to bring 500 million unbanked individuals into the financial system by 2025. The company is also committed to sustainability and is working to reduce its environmental impact. Mastercard's culture is one of innovation, collaboration, and integrity. The company values its employees and is committed to creating a workplace where everyone feels valued, respected, and empowered to succeed. If you are looking for a challenging and rewarding career with a company that is making a difference in the world, Mastercard is the place for you. The Lead Technical Program Manager role is a critical position within the organization, and you will have the opportunity to make a significant impact on the company's success. Your expertise in Agile, Scrum, Kanban, cloud technologies, payments, and CI/CD will be highly valued, and you will be working alongside a team of talented and passionate professionals. This is an exciting opportunity to take your career to the next level and join a company that is at the forefront of innovation in the payments industry. Mastercard's commitment to its employees, its culture of innovation, and its global impact make it an exceptional place to work.

How to Apply

If you are excited about the opportunity to join Mastercard as a Lead Technical Program Manager and possess the skills and experience outlined in this job description, we encourage you to apply. The application process is straightforward and can be completed online through the Mastercard careers website. To begin, navigate to the careers section of the Mastercard website and search for the Lead Technical Program Manager position. Carefully review the job description to ensure that you meet the required qualifications and understand the responsibilities of the role. Prepare your resume and cover letter, highlighting your relevant experience in Agile methodologies (Scrum, Kanban), cloud technologies (IaaS, PaaS), payments processing, and CI/CD pipelines. In your cover letter, articulate your passion for technology, your leadership skills, and your ability to drive complex projects to successful completion. Be sure to emphasize your experience in leading cross-functional teams and managing projects from inception to delivery. Once you have prepared your application materials, submit them through the online application portal. The Mastercard talent acquisition team will review your application and contact you if your qualifications and experience align with the requirements of the position. The interview process may include phone screenings, virtual interviews, and in-person interviews with hiring managers and team members. Be prepared to discuss your technical skills, your program management experience, and your leadership abilities. You may also be asked to provide examples of projects you have led and the challenges you have overcome. Mastercard is committed to providing a fair and equitable hiring process. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We encourage you to apply as soon as possible, as applications are reviewed on a rolling basis. We look forward to hearing from you and learning more about your qualifications and experience. This is an exceptional opportunity to join a global technology leader and make a significant impact on the future of commerce.