Gympass Programs SMB Senior Manager Job Opportunity
Gympass is Seeking a Programs SMB Senior Manager
Are you a results-driven, strategic thinker with a passion for empowering small and medium-sized businesses (SMBs)? Do you thrive in a fast-paced environment and excel at developing and executing impactful programs? If so, Gympass, the world's largest corporate wellness platform, is seeking a dynamic and experienced Programs SMB Senior Manager to join our team. In this pivotal role, you will be at the forefront of designing and implementing programs that drive SMB engagement, retention, and overall success on the Gympass platform. Your strategic vision and leadership will be instrumental in shaping the future of Gympass's SMB initiatives, contributing directly to the company's mission of making wellbeing universal. The ideal candidate will possess a deep understanding of the SMB landscape, a proven track record of program management success, and a strong ability to collaborate cross-functionally. This is an exciting opportunity to make a significant impact on a rapidly growing company while helping businesses and their employees prioritize health and wellness. You will be responsible for managing all aspects of the SMB program lifecycle, from initial concept and planning to execution, analysis, and optimization. This includes defining program objectives, developing strategies to achieve those objectives, and managing the resources and budget allocated to the program. You will also be responsible for monitoring program performance, identifying areas for improvement, and implementing changes to ensure that the program continues to meet the needs of Gympass's SMB partners. This role requires a strong understanding of SMB business needs and the ability to translate those needs into effective programs. The Programs SMB Senior Manager will work closely with other teams within Gympass, including sales, marketing, customer success, and product, to ensure that programs are aligned with overall business objectives. The successful candidate will be a highly motivated self-starter with excellent communication and interpersonal skills, as well as the ability to work independently and as part of a team. This position offers a unique opportunity to be part of a dynamic and innovative company that is changing the way people access fitness and wellbeing. If you are passionate about making a difference in the lives of others and have the skills and experience to excel in this role, we encourage you to apply.
Key Responsibilities of the Programs SMB Senior Manager
In the role of Programs SMB Senior Manager at Gympass, you will be entrusted with a diverse range of responsibilities, all geared towards optimizing the SMB experience and driving growth within this crucial segment. At the core of your responsibilities lies the development and execution of comprehensive SMB programs. This involves a deep dive into understanding the unique needs and challenges of SMBs, and then crafting programs that effectively address those needs. These programs may encompass a variety of initiatives, such as onboarding support, marketing assistance, educational resources, and specialized training. The goal is to create programs that not only attract SMBs to the Gympass platform but also empower them to thrive and maximize their engagement with the platform's offerings. Your expertise in program management will be critical in ensuring that these initiatives are launched successfully and deliver tangible results.
Beyond program development, you will play a pivotal role in driving SMB engagement and retention. This requires a proactive approach, actively seeking opportunities to connect with SMB partners, understand their pain points, and provide tailored solutions. You will be responsible for developing strategies to increase SMB participation in Gympass programs and initiatives, and for monitoring SMB satisfaction levels. By fostering strong relationships with SMB partners and ensuring that they have a positive experience with Gympass, you will contribute directly to the company's overall retention goals. This includes developing and implementing communication plans to keep SMB partners informed about program updates, new features, and other relevant information. The Programs SMB Senior Manager will also work closely with the customer success team to address any SMB issues or concerns, ensuring that they receive the support they need to succeed on the Gympass platform. Ultimately, your efforts will contribute to creating a loyal and engaged SMB partner base.
Furthermore, a key aspect of your role will be to collaborate cross-functionally with various teams within Gympass, including sales, marketing, customer success, and product. This collaborative approach is essential to ensure that SMB programs are aligned with overall business objectives and are effectively promoted and supported. You will work closely with the sales team to identify potential SMB partners and to develop strategies to onboard them onto the Gympass platform. You will collaborate with the marketing team to create compelling marketing materials and campaigns that resonate with the SMB audience. The Programs SMB Senior Manager will also work with the customer success team to provide ongoing support and training to SMB partners, and with the product team to provide feedback on product features and enhancements that would benefit SMBs. This cross-functional collaboration ensures that all aspects of the SMB program are working in harmony to deliver a seamless and valuable experience for Gympass's partners.
Qualifications and Skills for Success
To thrive in the role of Programs SMB Senior Manager at Gympass, a specific set of qualifications and skills is essential. A Bachelor's degree in a relevant field such as Business Administration, Marketing, or a related discipline is a foundational requirement. This educational background provides a strong understanding of business principles, program management methodologies, and strategic thinking, all of which are crucial for success in this role. In addition to academic qualifications, a significant amount of professional experience is necessary. Gympass seeks candidates with a minimum of 5-7 years of experience in program management, specifically within the SMB sector. This experience should demonstrate a proven track record of designing, implementing, and managing successful programs that drive engagement, retention, and business growth. The ideal candidate will have a deep understanding of the SMB landscape, including the unique challenges and opportunities faced by these businesses.
Beyond the foundational requirements, specific skills are vital for success in this role. Exceptional communication and interpersonal skills are paramount. The Programs SMB Senior Manager will interact with a wide range of stakeholders, including SMB partners, internal teams, and senior leadership. The ability to communicate clearly and effectively, both verbally and in writing, is crucial for building strong relationships, conveying program information, and influencing decision-making. Strong interpersonal skills are also necessary for collaborating effectively with cross-functional teams and for building rapport with SMB partners. The ideal candidate will be a skilled communicator who can adapt their style to different audiences and situations.
Furthermore, a data-driven mindset and analytical skills are critical for success in this role. The Programs SMB Senior Manager will be responsible for monitoring program performance, analyzing data to identify trends and insights, and making data-informed decisions to optimize program effectiveness. This requires the ability to collect and interpret data from various sources, to identify key performance indicators (KPIs), and to develop strategies to improve program outcomes. The ideal candidate will be comfortable working with data and will be able to use data to tell a story and to drive action. Strong analytical skills are also essential for identifying areas for improvement and for developing innovative solutions to challenges. In addition to these core skills, a strong understanding of the fitness and wellness industry is a plus, as is experience working in a fast-paced, high-growth environment. The Programs SMB Senior Manager will be a key member of the Gympass team, and will play a critical role in the company's continued success.
Why Join Gympass?
Joining Gympass as the Programs SMB Senior Manager presents a unique opportunity to become part of a company that is revolutionizing the corporate wellness landscape. Gympass's mission is to make wellbeing universal, and by joining the team, you'll be directly contributing to this impactful goal. The company offers a dynamic and innovative work environment where employees are encouraged to think creatively and push boundaries. As a Programs SMB Senior Manager, you will have the chance to shape the future of Gympass's SMB initiatives, making a tangible difference in the lives of businesses and their employees. This role provides a platform to leverage your strategic thinking, program management expertise, and passion for empowering SMBs to achieve their wellness goals.
Beyond the opportunity to make a meaningful impact, Gympass offers a compelling employee value proposition. The company fosters a culture of growth and development, providing ample opportunities for employees to expand their skills and advance their careers. You'll be surrounded by a team of talented and passionate individuals who are dedicated to making a difference. Gympass also prioritizes employee wellbeing, offering a comprehensive benefits package that includes access to the Gympass platform, promoting a healthy and balanced lifestyle. The company understands that its employees are its greatest asset, and it invests in creating a supportive and rewarding work environment.
Furthermore, Gympass is a company that is experiencing rapid growth, creating exciting opportunities for its employees. As the company expands its reach and impact, employees have the chance to grow alongside it. The Programs SMB Senior Manager role is a critical position within the organization, offering significant visibility and the opportunity to influence key strategic decisions. This is a chance to join a company that is at the forefront of the corporate wellness movement and to be part of a team that is making a real difference in the world. If you are a results-driven, strategic thinker with a passion for empowering SMBs and a desire to work in a dynamic and innovative environment, Gympass is the perfect place for you. The company's commitment to its mission, its employees, and its partners makes it an exceptional place to build a career and to make a positive impact on the world.
Apply Today and Shape the Future of SMB Wellness with Gympass
If you are a highly motivated and experienced program manager with a passion for empowering small and medium-sized businesses (SMBs), Gympass encourages you to apply for the Programs SMB Senior Manager position today. This is an exceptional opportunity to join a rapidly growing company that is revolutionizing the corporate wellness landscape. By joining Gympass, you will be at the forefront of designing and implementing programs that drive SMB engagement, retention, and overall success on the Gympass platform. Your strategic vision and leadership will be instrumental in shaping the future of Gympass's SMB initiatives, contributing directly to the company's mission of making wellbeing universal. This role offers a unique opportunity to make a significant impact on a company that is changing the way people access fitness and wellbeing.
To apply for this exciting opportunity, please visit the Gympass careers website and submit your resume and cover letter. In your application, be sure to highlight your experience in program management, your understanding of the SMB landscape, and your passion for helping businesses and their employees prioritize health and wellness. Gympass is looking for a candidate who is not only qualified but also shares the company's values and is committed to its mission. This is a chance to join a team of talented and passionate individuals who are dedicated to making a difference in the world. The application process is straightforward and user-friendly, allowing you to easily showcase your qualifications and express your interest in the position.
Don't miss this opportunity to join a company that is making a real difference in the world. Gympass is committed to creating a diverse and inclusive workplace, and it encourages applications from all qualified candidates. If you are ready to take the next step in your career and to join a company that is passionate about making wellbeing universal, apply for the Programs SMB Senior Manager position today. The Gympass team is excited to review your application and to learn more about how you can contribute to the company's success. This is more than just a job; it's an opportunity to be part of a movement that is changing the way people think about health and wellness. Apply today and shape the future of SMB wellness with Gympass!
